Frequently Asked Questions
Coverage · Gas Safe registration · Booking · Payment · Emergencies
Frequently asked questions
The questions we're asked most, outside of any one service — pricing detail for a specific job lives on that service's own page.
Which areas do you cover?
We cover South London, including Croydon, Bromley, Lewisham, Greenwich, Sutton, Merton, Wandsworth, Lambeth, Southwark, Kingston upon Thames and Bexley.
Are your engineers Gas Safe registered?
Yes. Every engineer we send is Gas Safe registered, No. 567663. You can verify our registration directly at gassaferegister.co.uk.
How do I book an appointment?
Call or WhatsApp us on 020 8243 4829, or book online through the button on any page. We'll confirm a time before anyone comes out.
What payment methods do you accept?
Payment is by cash or bank transfer, due in full on receipt of invoice No VAT is applied to any price on this page
I can smell gas — what should I do?
Open windows, leave the property, and call the National Gas Emergency Service on 0800 111 999 before calling anyone else, including us.
Still have a question?
Call or WhatsApp us — we're happy to talk through anything not covered here.